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Meet Our Team

Jeremy Schafer


Agency Owner

I’ve been in the Insurance Industry for 15 years. I originally worked for a long term agency and eventually I purchased the agency and have acquired several other local agencies and expanded to two locations since then. As a former police officer and now a small business owner, I like that both of my career paths have allowed me to help people with their protection needs.

I was born in Minnesota and my family moved to Olathe when I was 5 years old. I graduated from OSHS before heading to Kansas State University and I love the outdoors and seeking new adventures as it helps me clear my mind, recharge my batteries, and get closer to God. I also love taking pictures of nature during my hiking trips. When I’m not at work, you would find me in the yard at home, at soccer practice and spending time with my girls.

I currently serve as the President on the Board of Directors for Big Brothers of Kansas City as well as being a Big myself.

Amanda Coleman


Agency Manager

I have 10 years of experience in the insurance industry. I have been with Protections Solutions for 8 years now, moving from Customer Service through Sales to Agency Manager.

I grew up in Neodesha, a small town in southeast Kansas. I moved to Lawrence and graduated Magna Cum Laude from Washburn in Topeka, before moving to Olathe. I really enjoy sports, being outdoors and being creative with my girls at home. When I’m not working, you can find me going for a run or at home spending time with my family and friends. One of my guilty pleasures is candy, you will always see the glass half full! I have also completed 3 marathons!

Some volunteer activities that I am passionate about are my church that I attend with my children and youth programs. I am very involved in the community and get really excited about the opportunities we have to work with local charity causes.

Melissa Stark


Customer Service Representative

I have been in the insurance industry for over 4 years now.  I started in the claims department and am now handling customer service to include customer claims. My work allows me to use my experience to help customers though struggles they may have never dealt with before.

I grew up in Olathe, KS.  I am a part-time student at Johnson County Community College on my way to getting a degree in business. I am an avid promoter of the arts.  This includes music, theatre and all of the performing arts. In my free time you would find me at home with my family, out to dinner with friends, at the theatre or a concert as I am also a ‘closet’ pianist. I also enjoy the fantasy genre, including books like Harry Potter.

I love to get involved in anything to support the arts.  This includes Theatre in the Park and the Jewish Community Center.

Steve Wilson


Commercial Sales Director 

I have been in the insurance industry since 1981 and have experience with both the independent agency and the direct writer channels.  I have worked for and with the insurance company for the past 28 years. In addition to having a BBA degree from Texas State University, I also have a CIC (Certified Insurance Counselor) designation.  Utilizing my extensive experience and knowledge of business insurance, I am well equipped to service all your commercial insurance needs.

I want to be your trusted business insurance advisor.   My core values include honesty and integrity when dealing with all of our customers.  I take pride in representing you as my customer and meeting your needs.

I am married to my wife, Cathy, and have four adult children; Courtney, Weston, Evan, and Brent. In my spare time, I enjoy reading, seeing movies, exercising and spending time outdoors.

I am involved in my church, St Michael and All Angels Episcopal Church.

 

 

Tyler Oakley


Voluntary Benefits Director

I’ve been in the Insurance Industry for 3 years now. I grew up in Ozark, Missouri, just south of Springfield. I went to college in Warrensburg, MO at the University of Central Missouri where I played basketball on a full athletic scholarship.

When I am not working you can find me at the gym, on a patio, or at a concert. I can talk music all day long. With the majority of my friends originating from the Kansas City area I am really looking forward to getting more involved in the Kansas City community overall.

I’ve recently become a Big Brother at BBBS of KC and couldn’t be more excited to get further into the program and my relationship with my Little.

Holly Barrero


Licensed Sales Producer 

I have been a customer of this agency for 30 years. My prior career was in residential mortgage lending which is similar to insurance by providing advice and the best options for my customers. This is why I enjoy my job and appreciate the opportunity to educate each particular customer on why custom protection is so important.

I grew up in mid Hudson valley New York.  We had visited Kansas City many times, and we loved the school system, so we chose to raise our children here. I love to talk about my two children on both their scholastic and professional achievements.

When I am not at work, you can find me outside mowing the yard, sitting on my back patio sharing appetizers with friends and family or inside cooking.

I studied classical Russian ballet for 20 years and I am known for breaking out into dance at any time. I have been involved with Furry Kids’ Refuge in Lee’s Summit, MO which is a non-profit no kill organization for homeless pets.  Ask me about my furry kid named Teddy Bear.

 

Caitlin Tull


Licensed Sales Producer

I am very passionate about helping people. A long time friend who is in the insurance industry got me excited about helping people protect what’s most important to them. I love to be an advocate for people in the community.

I grew up on a farm in rural Texas spending my summers working for our family’s small business, through which I learned about  hard work and dedication which helped me start several small businesses of my own.

As a formerly published author, I love writing. You can find me perusing book stores for vintage manuscripts on the weekends or spending time with my son.

My guilty pleasure is yoga which helps me unwind and refocus.